Whenever you submit your data to us, whether it be by using our website, by email, over the telephone
or by any other means, you acknowledge that we will collect and use such data in accordance with
You have the right to lodge a complaint with the Information Commissioner’s Office if you have any concerns with regard to the way in which we process your personal data.
EnergyForce is a limited company registered in England whose registered office is EnergyForce Limited,
Carr Farm, Rimswell, East Yorkshire HU19 2BZ. Our company registration number is 09043584.
We operate our website, the homepage of which can be found at energyforce.uk. We are committed to ensuring that all personal data we hold is treated properly and in accordance with applicable data protection legislation. In accordance with applicable data protection legislation, we are required to explain to you how we will treat any personal data which we collect from you.
You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you fill in a form on our website, subscribe to our mailing list, enter a competition or promotion, complete a customer survey and when you report a problem with our website. The information you give us may include your name, address, e-mail address and phone number, preferences and interests and any other data relevant to customer surveys and/or offers.
You warrant that any information you supply to us is accurate and up to date, that you will inform us if any such information requires updating, and that if you submit a third party’s details to us you have that third party’s permission to do so.
We will use your personal data:
where it is necessary for the performance of any contract to which you are a party or in order to take steps at your request prior to entering into a contract;
where you have given consent, we, and companies in the same group as us may use your personal data to respond to requests you have made and to provide you with data we feel may be of interest to you and changes to our website via email and text (SMS) message. If you subscribe to our mailing list but subsequently decide that you no longer wish to receive such mailings please see the section below headed “How do you stop marketing data being sent to you?”;
where it is necessary for the purposes of the legitimate interests pursued by us and we have determined that such rights are not overridden by your fundamental rights and freedoms, such as internal record keeping and to ensure that content from our website is presented in the most effective manner for you and for your computer.
We may disclose personal data about you with third parties who are:
directly involved in dealing with any request, enquiry or contract entered into with you;
a group company of EnergyForce Limited;
analytics or search engine providers that assist us in the improvement and/or optimisation of our website; or
We may also disclose personal data about you where such disclosure is: (i) required by law;
(ii) in connection with any criminal investigation where permitted by law; (iii) in connection with any legal proceedings or prospective legal proceedings where permitted by law; (iv) in order to establish,
exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk) where permitted by law.
We may disclose your personal data where we are required to enforce our Terms and Conditions.
HOW DO YOU STOP MARKETING INFORMATION BEING SENT TO YOU?
You can ask that such information is no longer sent to you by emailing us at [email protected] or writing to us at EnergyForce Limited, Carr Farm, Rimswell, East Yorkshire HU19 2BZ or clicking on the appropriate link in the footer of any marketing emails. It may take up to 14 working days to remove you from our marketing lists.
We are committed to ensuring that your information is kept secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial processes to safeguard
and secure the information we collect online.
The information you provide to us will not be transferred outside the European Economic Area.
All information you provide to us is stored on our secure servers located at Carr Farm, Rimswell,
East Yorkshire HU19 2BZ. However, the Internet is global and no data transmitted via the Internet can be guaranteed by us to be completely secure during transmission. We cannot guarantee the security of
any information that you disclose online and we will not be responsible for any breach of security unless
this is due to our negligence or wilful default.
You have a legal right to see a copy of the personal data that we keep about you and to correct any inaccuracies, subject to certain limited exemptions. In some circumstances you may also have the right to:
(i) request that we erase any personal data held about you; (ii) restrict our processing of your personal data;
(iii) data portability (i.e. to have your personal data transferred to another party); and (iv) object to our processing of your personal data (you have the right to object to us processing your personal data for the purposes of direct marketing at any time. Please refer to the section “How do you stop marketing data being sent to you?” for information on how to do this).
In accordance with applicable data protection legislation, we follow security procedures in the storage
and disclosure of your information. We may therefore request proof of your identity before disclosing
certain information to you.
We will only retain your personal data for as long as we need it for the purpose for which is was collected.
Whilst taking in to consideration our legal obligations, we will on an ongoing basis: periodically review the length of time we retain personal data; consider the purpose or purposes for which we hold the personal data for in deciding whether (and for how long) to retain it; securely delete personal data that is no longer needed for such purpose or purposes; and update, archive or securely delete personal data if it goes out of date.